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Returns/Exchanges

RETURNS
  • Merchandise must have all original tags attached, in their original form (NOT worn, altered or washed).
  • Merchandise must be returned within 14 days.
  • We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage.
  • We are not responsible for lost returns or exchanges.
  • Original shipping and handling charges are not refundable.
  • All refunds are issued to the original payment method.
  • If you are returning a gift and are not the original purchaser, please be sure to indicate any changes to the delivery address.
  • Please send your returns to:

Attn: BarberPro Essentials Returns, 2720 North Mall Drive #120B, Virginia Beach, VA. 23452

EXCHANGES:

  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package.
  • Affix prepaid shipping label to package.
  • Please keep bottom tracking portion of the label for your records and tracking.
  • Apparel returns can only be accepted if the original label/hang tag has not been removed.

 

Please contact customer service for additional information on returning and exchanging an item. Thank you.